FAQ
The Wooden Colour is a Dubai-based e-commerce furniture brand specializing in made-to-order furniture. We focus on unique designs, high-quality craftsmanship, and seamless online shopping experiences.
No, we currently operate as an online store. Our focus is on providing a smooth digital experience with detailed product descriptions, high-quality images, and customization options.
Our furniture is made in collaboration with trusted manufacturing partners in the UAE. We ensure high-quality materials and craftsmanship to deliver durable, stylish furniture.
You can place an order directly on our website. Select the product, choose your customization options, and proceed to checkout. If you need assistance, our team is happy to help.
Since we specialize in made-to-order furniture, delivery usually takes 4 to 6 weeks. The exact timeframe depends on the complexity of customization and production schedules.
Currently, we serve customers in the UAE. For international orders, please contact us to discuss shipping options.
We accept major credit/debit cards, bank transfers, and other secure online payment methods. COD (cash on delivery) is not available for custom furniture.
Since each piece is custom-made, we do not accept returns or refunds unless there is a manufacturing defect or damage during delivery. Please inspect your order upon arrival and notify us within 48 hours of any issues.
Yes! We provide special pricing for interior designers, architects, and businesses looking for bulk furniture orders. Contact us for details.
Yes, we can provide material swatches for fabric, wood finishes, and other materials upon request.